We are looking for a Customer care coordinator who wants to work in a multinational company in Fuengirola. In your role as service agent you will be an essential part of delivering the best customer experience possible.
As a part of the service team you will focus on helping customers with all their potential needs. Freska strongly believes in a swift and people oriented approach to service and aims to become the best service provider in Sweden. In your role as a Customer care coordinator you will handle all types of customer inquiries such as order information, invoice issues, and schedule changes mainly by phone, mail, and chat. You will work closely with other teams at Freska, such as sales and workforce management, to ensure we deliver our services promptly. The job also includes working on projects related to improving the services that Freska offer.
We are looking for you who:
- Are fluent in Swedish and English, other languages are meritable
- Have previous experience in customer service (meritable)
- Previous experience in home services (meritable)
- Are a driven individual who takes initiative.
- Are communicative, troubleshooting and problem solving since Freska has just begun its journey and we move at a fast pace to keep up with our growth, no day will be like the other.
- Get energy from helping others and this is something that will define your work with Freska.
What we offer:
- An unique opportunity to join a fast-growing Nordics growth company
- An international and close-knit working community
- Competetive salaries
More Than Just Home Cleaning – About Freska
Freska is a social impact company offering home services in Norway, Sweden and Finland to consumers and building the best workplace in the world for cleaners. We are a group of thousands of people from more than 70 countries with strong values of People First, Growth and Responsibility. We leverage technology like no other to create the most value and best possible experience for both employees and customers.
Read our story here to learn more! 👈
Freska is backed by top-tier venture capital and has grown tremendously over the past seven years both organically and through M&A. The vision is to become the leading home services company and the best, most recommended workplace for service workers in Europe. We are on our way.
Location: Calle Oliva 3, Fuengirola
Job type: full-time, permanent
Start date: as soon as possible
Interested in this opportunity? If yes, then apply soon because we will fill the spot as soon as we find the right person.