Finnish Customer Operations Agent - 50%
Apply now!
Are you interested in working with customer relations and subscriptions? Are you driven by finding solutions where the customer is in focus? Then read on, because we now have an exciting opportunity for you in our Save desk department.
As part of our team, you'll focus on helping our customers find a great solution that will keep them with us. But you will also handle daily customer service tasks such as chat email and phone. Freska strongly believes in a fast and personalised approach to customer service and aims to provide the best service in Norway. Part of these customer inquiries will be cancellations where you will work in a structured way to retain customers who want to terminate their agreement with Freska.
We are looking for you who:
- Are fluent in Finnish and English (written and spoken). Knowledge of Swedish or Norwegian will be highly valued
- Have previous experience in customer service
- Have previous experience with sales or anti-churn related tasks
- Good communication and problem solving skills
- Shows drive and takes initiative
- Is energised by helping others as this will define your work at Freska
What we offer:
- The opportunity to be part of a fast growing Nordic company
- A close-knit and international working environment
- Competitive salary agreements
More than just home maintenance - about Freska
Freska is a socially responsible company offering cleaning services in Norway, Sweden and Finland. We strive to build the best workplace in the world for cleaners. We are a group of people from more than 70 different countries with strong values such as "People first, Growth and Responsibility". We continuously develop our own technology to give our customers and employees the best experience.
Read our story here: https://www.freska.fi/
Freska is backed by top-tier venture capital and has grown significantly over the last 7 years both organically and through M&A. Our vision is to become the leading provider of home care services and the best employer of cleaners in Europe. We are on our way there.
Details:
Location: Calle Santa Barbara 5, Fuengirola (Los boliches)
Type of employment: Part time 50%
Contract: Spanish collective agreement
Salary: Basic salary 765 eur + a very attractive commission
Start date: May
Does this sound interesting? Apply now!
- Locations
- Fuengirola
Fuengirola
Finnish Customer Operations Agent - 50%
Apply now!
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